Refund Policy
Last updated: June 1, 2026
At Digital.Seller, we strive to provide high-quality digital products and resources. Please read this policy carefully before making any purchases, as it governs the terms of refunds for all products sold on our platform.
Crucial Notice: All Sales Are Final
Due to the nature of digital downloads and intangible goods, all products purchased from our store are completely non-refundable and non-exchangeable.
1. Why Digital Products Are Non-Refundable
Unlike physical goods, digital products (including but not limited to files, templates, documents, software, and access links) are intangible assets that are delivered instantly to your device or email inbox upon payment confirmation.
Because these goods cannot be physically returned or retrieved once downloaded or accessed, we do not offer refunds, partial refunds, or product exchanges under any circumstances.
2. Exceptions and Delivery Issues
The only exception to our strictly non-refundable policy is if a technical issue on our system or platform has permanently prevented you from receiving your files or accessing your purchase.
If you have successfully completed a payment but have not received your download link or redirect URL, please contact our support team immediately. We will investigate the issue and manually process or verify your delivery.
3. Customer Responsibility
By completing a purchase on Digital.Seller, you acknowledge and agree that:
- You have read the product description, system requirements, and compatibility notes completely.
- You understand that no returns, chargebacks, or claims can be initiated post-delivery.
- You possess the appropriate software and skills required to open, read, or use the files purchased.